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LogBook360
Concierge & access

Visitor management for residential and
multi-tenant buildings.

Residents expect their guests waved through, their packages safe, and their building secure. LogBook360 gives the front desk a single concierge dashboard for guest invites, delivery and package tracking, contractor access, and after-hours entry, across one building or an entire portfolio.

Guest checking in at a residential building concierge desk using LogBook360
One-tap
Resident guest invites
Tracked
Every delivery & package
Portfolio
Multi-building management
After-hours
Self-serve secure entry
The challenge

The front desk is the building's whole reputation

In residential buildings the concierge handles guests, couriers, contractors, and complaints at once. Without the right tools, packages go missing and security gaps appear.

Guest arrivals create friction
Residents have to call down or be interrupted, and guests wait at the desk while the concierge tracks down the right unit.
Packages pile up and go missing
Deliveries arrive faster than the desk can log them, residents aren't notified, and lost-package disputes land on management.
Contractors come and go unlogged
Cleaners, trades, and dog walkers enter units with no consistent record of who had access and when.
After-hours and multi-building gaps
When the desk is unstaffed or you manage a portfolio, there's no consistent, secure way to handle entry.
LogBook360 residential concierge dashboard showing expected guests and tracked packages

Never lose a package or a guest again

From the moment a courier hands over a parcel or a resident invites a guest, LogBook360 tracks it end to end, notifying residents automatically and keeping a clean record the front desk can trust.

  • Instant resident notifications for guests and deliveries
  • Chain-of-custody from drop-off to pickup
  • One dashboard across every building you manage
Compliance

Resident data, handled responsibly

LogBook360 keeps resident and guest data private and secure, with the controls property managers and their legal teams expect.

FAQ

Frequently asked questions

What is visitor management for residential buildings?

It is a system that lets residents pre-invite guests, lets the front desk check visitors and contractors in quickly, tracks deliveries and packages, and keeps a secure record of everyone entering the building. LogBook360 combines all of this into one concierge dashboard.

Can residents invite their own guests?

Yes. Residents pre-register guests from their phone, and those guests arrive to a fast, pre-approved check-in, no calling down to the desk and no waiting in the lobby.

How does package and delivery tracking work?

The front desk logs each package on arrival, the resident is notified instantly, and pickup is confirmed, creating a clear chain of custody that ends lost-package disputes.

Can one team manage multiple residential buildings?

Yes. LogBook360 supports an entire portfolio from a single dashboard, with consistent policies and per-building reporting, so property managers get one view across every building.

Give residents a front desk they brag about

See how LogBook360 handles guests, deliveries, and access across your portfolio in one demo.